(Continuing live blogging my next business book!) Maybe it’s easier to grasp the purpose of a business when your job is to sell moments of joy and delight. What would it be like if your business was based on moments of tragedy and loss? In their amazing book, Guts: Companies [...]

Recently, the Financial Times ran an article by the Scottish novelist Andrew O’Hagan about novelists and the other art forms to which they feel drawn. Norman Mailer felt he could be a good actor; Vladimir Nabokov loved capturing and displaying his collection of butterflies; and Henry James loved to paint. [...]

Branded to the Bone -- Part One: Purpose (Continuing live blogging my next business book!) The first time I walked in the front door of Dunkin’ Brands headquarters in the leafy Boston suburb of Canton, I was hit by a powerful memory from childhood. In fact, I was hit by [...]