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WRITING.

WRITING2018-07-16T11:15:36-07:00

Service with a Smile: What’s It Good For?

A long time ago, when I lived in Washington, D.C. and nobody much expected good service anywhere, I stopped in every morning on my way to work to get coffee at the convenience store on the corner of 17th and Q. The young woman behind the counter, about my age, [...]

February 5, 2013|

The Fortune Telling Leader

It occurred to me recently that a good leader should be able to do well as a fortune teller and I said so at a dinner party the other night. “That’s terrible,” said the nice woman seated across from me. “That’s just taking advantage of people. Fortune telling is nonsense. [...]

February 3, 2013|

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